STEVE SHANKS
Industry Expo Director
[email protected]

Attendee Cancelation Terms: 

Refunds and Sellouts. Full cancellations will be granted through close of business on Wednesday, Jan. 31, 2024 with a administrative credit processing fee of $30 for registration packages, $5 for any additional paid add-on session, and $350 for any reserved table purchase if applicable. After that, no refunds will be provided. In the event of a sellout, and if there is a waiting list, refunds will be provided on a one-for-one basis, less a administrative credit processing fee of $30 for registration packages, $5 for any additional paid add-on session, and $350 for any reserved table purchase if applicable. The NGPA accepts no responsibility and is not liable for fees assessed and/or charges incurred due to cancellations, refunds, or sellouts. Waivers of the refund policy due to medical emergency, death, etc. will be allowed on a case-by-case basis at the discretion of the Event Planning Committee Chair or the Executive Director. The Association does not provide refunds due to travel problems or interruptions such as but not limited to missed flights, cancelled flights, weather delays, etc. Regardless of reason, the NGPA accepts no responsibility and is not liable for cancellation fees assessed by the host hotel property (Renaissance Palm Springs Hotel) to registrants utilizing the Association’s contracted group rate.